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Simon and Schuster

Culture Through Crisis

Culture Through Crisis

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When the world was flipped on its head in early 2020, Medix went into crisis mode with everyone else. Business came to a halt. Clients and competitors alike were shutting their doors at record pace. Major cities were turning to ghost towns and the idea of normal life as we knew it was being questioned.

As COVID-19 attempted to pull Medix into the depths, the leadership team struggled. They sought new and innovative ways to keep revenue coming in the door and employee paychecks clearing. They swam hard to the surface as COVID-19 continued to pull.

And that’s when they were thrown a life raft: their team. The members of the organization — the Medix Ohana — stepped up in such a way that it saved the company. The team not only saved the company, but they managed to grow sales at a time when others in the industry were locking their doors for good.

HOW DID THEY DO IT?
AND WHY?
COMPANY CULTURE.

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