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Simon and Schuster

Complexity Crisis: Why too many products, markets, and customers are crippling your company--and what to do about it

Complexity Crisis: Why too many products, markets, and customers are crippling your company--and what to do about it

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Management consultant John L. Mariotti shows you how to evaluate your cost and management systems so you can clear away complexity—and conquer your competition.

Many companies today are in crisis. In the quest to grow their business in flat or declining markets, they have created dozens of new products and services while increasing their customer, vendor, and marketplace relationships. But even as top-line revenues go up, this rising tide of complexity is drowning bottom-line profits.

The Complexity Crisis shows you how to streamline your business for greatest efficiency, effectiveness, and profitability. You'll learn how to:

-Target complexity in your organization and reduce or eliminate it
-Build a simple, effective corporate structure
-Add value to your business by avoiding complexity traps

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